Digital and Mobile-First Banking
We have considerable experience in transforming the digital or mobile banking app from being an information channel into a sales channel. Imagine being able to offer your customer truly personalised services which meet the customers’ needs at a time when they are most ready to buy. Our expertise in digital and regulatory transformation allows us to create opportunities to up-sell, whilst meeting the regulatory requirements from KYC to GDPR.
Whether you are a bricks and mortar retailer or a purely online player, combining loyalty and payments seamlessly into the customer experience are increasingly possible. New regulations such as GDPR and PSD2 open up a wealth of opportunities to use customer data in a fully compliant way, to really understand the needs of your customer, whilst new alternative payment channels opened up by PSD2 can greatly increase customer loyalty.